Overview

If you have a service that is not responding or showing pending in Windows services that you are unable to stop, use the following directions to force the service to stop.

1.       Click the Start menu

2.       Click Run or in the search bar type services.msc

3.       Press Enter

4.       Look for the service and check the Properties and identify its service name

5.       Once found, open a command prompt. Type sc queryex [servicename].

5. 
   

   1. For EDS Server       type: sc queryex “EDS Server”

6.       Press Enter

7.       Identify the PID

7. 
   

   1. In my example the PID was 5476, see above screenshot

8.       In the same command prompt type taskkill /pid [pid number] /f

1. 
   

   1. In my example I would type: taskkill /pid 5476 /f

1. 
   

   1. Note that you must run this command as an administrator

9.       Press Enter

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