How to amend Transaction which already knock off

Created by Cheng Kah Poh, Modified on Thu, 25 May, 2023 at 3:01 PM by Cheng Kah Poh

Scenario:



Solution:

as from the Error Message we can understand that this transaction had been knock off.


Step 1 - Click "Customer/Supplier" > Click "Customer Knock off/Supplier Knock Off" 



Step 2 - System will prompt out "Customer Knock off" feature, please untick both "Show Outstanding Only"


Step 3 - in this Case, we able to find all transaction which already fully knock off, then we can untick the matching and Save.


Step 4 - Now we can amend Journal Entries without error.


Another Solution.

Click Maintenance > Click System Option > Tick and Save with "Allow Modify After Knock Off"


** Learn more about Azure Cloud

** Learn more about QNE Hybrid Cloud Software



 



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