Scenario:
Amend sales invoice prompt validation error message.
Solution:
Warning message show that tax period 01/01/2024- 29/02/2024 is submitted and locked. You need to unlock corresponding tax period in order to amend transaction. Kindly take note that any changes on transaction may affect tax amount and will cause tax return report amount change.
1. Can go to GST/SST, drop down SST Return and double click on Service Tax Return
2. Double click on the tax period you want to unlock, if system guide you to create new tax return, you can click on the “Search” button go to created tax return list
3. After open tax return, go to Edit tab and click on “Unlock Taxable Period”
4. Click Yes when system prompt confirmation message, fill in unlock reason and click Ok
5. Then you can go back to transaction and amend transaction
6. After amend transaction you may lock Tax Return again
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article