It’s been more than 72 hours since I received the validated e-Invoice from my supplier. Can I still request a rejection?

Created by QNE Software Sdn bhd, Modified on Tue, 29 Jul at 11:21 AM by QNE Software Sdn bhd

No, you cannot request to reject an e‑Invoice after 72 hours from the time it was validated.


- According to LHDN’s e‑Invoicing guidelines, the buyer (customer) has a 72-hour window from the time of validation to submit a rejection request. After this period, rejection or cancellation is no longer allowed.


- If no rejection (by the buyer) or cancellation (by the supplier) occurs within that 72-hour timeframe, the e‑Invoice is automatically considered Valid, and you must then correct any errors by issuing a Credit Note, Debit Note, refund note, or a new corrected e‑Invoice.


* Refer to E-Invoice General FAQs updated as of 09 JULY 2025, page 13, item (vi): Adjustments to e-Invoices, sub-item 39

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