Download and Manage Supplier e-Invoices in QNE AI Cloud Accounting (Received e-Invoice Feature)

Overview:

Managing supplier e-Invoices through the LHDN MyInvois portal can be challenging due to limited access and lack of notifications. To simplify this, QNE AI Cloud Accounting provides a feature that allows you to:

• Download received supplier e-Invoices directly from MyInvois

• View all downloaded e-Invoices in one place

• Convert supplier e-Invoices into expense or purchase documents

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This KB will guide you through the download, view, and convert process.

⚠️ Note: If you need to manage supplier e-Invoices that were cancelled after being converted, please refer to the related KB: 

•  Handling Supplier-Cancelled e-Invoices in QNE (Received e-Invoice Feature)

Scenario:

Step 1: Ensure Your Company is Connected

Before downloading supplier e-Invoices:

1. Go to e-Invoice > Settings > Credentials.

2. Confirm that your company is connected to the MyInvois Production Environment (Live).

Step 2: Download Supplier e-Invoices

1. Navigate to e-Invoice > Received e-Invoice > Audit Logs.

2. Select the month you want to download and click Sync with MyInvois.

3. The system will begin retrieving supplier e-Invoices for the selected month.

4. Check the download status: once it shows Completed, all supplier e-Invoices for that month have been downloaded.

5. Repeat the process for each month until all supplier e-Invoices are retrieved.

Step 3: View Downloaded Supplier e-Invoices

1. Go to e-Invoice > Received e-Invoice > Documents.

2. Select the desired Date Range.

3. Click Inquiry to view the list of supplier e-Invoices downloaded from MyInvois.

Step 4: Convert Supplier e-Invoices into Expenses

1. In the Documents tab, locate the e-Invoice you want to convert.

2. Under the Action column, click Convert.

3. Based on the e-Invoice type, the system will display available conversion options:

   1. Invoice → Cash Purchase / Purchase Invoice

   2. Credit Note → Purchase Credit Note

   3. Debit Note → Purchase Debit Note

4. Select the document type you wish to create.

5. The system will automatically map e-Invoice details (Supplier Info, Supplier Inv#, amounts, Item Descriptions, Qty, UUID, validation date, etc.) into the new document.

6. Review the transaction:

   1. Select the Supplier Code. If the Supplier Name in the downloaded MyInvois record is an exact match with the Supplier Name in the Supplier Maintenance record in the system, the system will auto-select it in this stage.

2. In the Details tab, system will auto-assign the stock code if it finds an exact match. For other stock items that are recorded with different stock names, you are required to assign the correct Stock Code and Unit of Measurement (UOM) for each of the items.

3. Once you select the UOM, the amount will be updated.

4. Once all details have been updated, save the transaction as usual.

7. A Converted tag in the document indicates that this transaction was converted from MyInvois downloaded e-Invoice record. 

8. The record in Received e-Invoice > Documents will now be linked to your created transaction. Clicking on it will redirect you to the transaction.

? Quick Tip: Get Real-Time Supplier e-Invoices

You don’t need to wait until the end of the month to download the supplier e-Invoices for current month.

If your supplier sends you an e-Invoice today, simply:

1. Go to e-Invoice > Received e-Invoice > Audit Logs

2. Select the current month

3. Click Sync with MyInvois Portal

4. The system will immediately pull in the latest supplier e-Invoice records — giving you real-time data visibility right inside QNE AI Cloud Accounting.

✅ With this process, you can keep your supplier e-Invoice records accurate, convert them directly into expenses, and ensure synchronization with the LHDN MyInvois system — even with real-time daily updates.