How to Issue Validated e-Invoice to Customers

Overview:

This article will show how to create validated e-invoices for customers using the QNE AI Cloud Accounting that is connected with MyInvois Portal.

Scenario:

Creating and issuing to Customer Sales Invoice with e-Invoice QR Code

Solution:

1. On your QNE AI Cloud Accounting, go to Navigation > Sales and select the Sales Invoice.

2. Click the ‘Add’ button and this will redirect you to the Sales Invoice screen to create the Sales Invoice.

3. Fill out the Sales Invoice.

4. On the Details portion, ‘Classifications’ for Stock/Service Item is required for the e-Invoice. This can be set-up by default in ‘Stock/Service Item Maintenance’, or change during transaction.

5.  After creating the Sales Invoice, click the ‘Save’ button. This will show the ‘Submit E-Invoice’ button.

a. Saving the transaction

b. After saving the transaction

6. Click the ‘Submit E-Invoice’ button. A pop-up screen will appear which will let you confirm the details before submitting for validation. Click ‘Confirm’ to proceed with the validation.

7.  Wait until the details has been submitted or validated. Once done, click ‘OK’.

a. Status: Submitted

b. Status: Valid

Reminder:

If the E-Invoice status result comes back ‘Invalid’, you can always go to ‘E-Invoice Information’ tab below to check on the details of the validation results.

In this tab, click on the ‘Information’ icon beside Unique Identifier Number to open LHDN Document Details.

Go to ‘Validation Results’ tab. This will show the feedback from LHDN MyInvois System on the document errors. 

Based on the information here, you can edit the affected fields and click the  ‘Submit E-Invoice’ again to perform another resubmission.

8. On the Sales Invoice, click the ‘Preview’ button to select the ‘Sales Invoice with e-Invoice QR Code’ format.

9. The Customer can click the QR Code on the Sales invoice to view their e-Invoice in MyInvois Portal.

Here’s the E-Invoice generated from myInvois Portal:

Tutorial Video: