Why Can’t I Submit e-Invoice – Submit Button Not Clickable

Overview:

Under normal circumstances, the user should be able to click the "Submit e-Invoice" button.

Scenario:

User can view ‘Submit e-Invoice’ button but it is not clickable 

Solution:

First, ensure that you have save the transaction before clicking on ‘Submit e-Invoice’ Button

2. Please check e-Invoice Setting.  The sample here is August 2024 

3. Double check the transaction Date.

 Users can submit e-Invoices starting from the effective date. For transactions dated before this, the "Submit e-Invoice" button is disabled, as submission is not allowed before the effective date.